4 Ps of Marketing - 4P's

Creantho Contributing Writer : D Shyamadanthi

Marketing Mix - 4Ps

The 4 Ps; Product, Price, Place, and Promotion is known as the Marketing Mix. It is an all inclusive Marketing Strategy; a long-term forward looking approach. One can simply say that it is an overall game plan.

According to the Marketing Mix Theory, the 4 P's are a set of controllable marketing tools that can be effectively used to execute a successful marketing campaign in the target market.With a proper understanding of the customer needs and wants, one can use these tools to create the desired response from the market he or she is targeting.

Marketing mix approach is applicable to any product or service in any industry whether it is small scale or large scale and whether a sole proprietorship or a public company establishment. A carefully executed Marketing mix strategy leads the way for a business to achieve a sustainable competitive advantage in the long run.

The four key elements of the Marketing Mix Strategy

4 Ps constitutes the marketing mix variables that a marketing team of a company can utilize to compete in the dynamic competitive business environment. Understanding these variables allows the Marketing team to position its products among the target customers in the market.

4 Ps  ps of marketing mix
  • Product
  • Price
  • Place
  • Promotion

01. Product

A product is anything or any activity that can be offered to a market to satisfy a customer's wants or needs. It can either be a tangible product or an intangible service which will satisfy the consumer expectations. Product can also be defined as a “Customer Solution”.

When working on the product, designing the right product for the right target market is essential because at the end of the day the aim of the business entity is to earn an income, pay the bills and keep profits for the investors. Therefore every profit oriented business must effectively design their product or service in order it to be successfully sold in the open market.

Following 10 aspects should be carefully looked at in the process of developing the product:-

  1. Identifying the need in the market / the problem to which we wish to provide a solution.
  2. Identifying the party who is in need of a solution / Target Customer
  3. Defining how our product or service may resolve their problem. (Basic Product)
  4. Determining the product style and design
  5. Determining the product features.
  6. Determining the expected quality of the product
  7. Deciding on packaging and labeling.
  8. Developing a suitable brand name
  9. Determining the related services (if any) to be bundled up with the product. (Product Support Services)
  10. Determining how we fit into the market while standing ahead of what the existing competitors do offer.

02. Price

The concept of Price can be worded as “Customer Cost”; the amount that the customer is willing to pay for a product or a service. It is the value exchanged for the benefit of using a product or receiving a service.

On the other hand, when you consider from the producer’s view point, it's the amount that can be charged for your product or service in the market which will earn you a profit.

Further, the price of any product implies several other aspects apart from the cost of the consumer and the profit concerns of the producer. The price itself can stand as an indicator for the market segment of your product. It brings out loud whether your product is a standard, a luxury or a budget option.

Apart from the price tag we generally refer to, there are other money aspects which are closely related to Pricing such as discounts, offers, allowances, bundles, alternative payment options / credit terms etc. They also influence the demand and are very common and popular pricing strategies in modern times.

The key behind successful pricing rests with the producer’s ability to establish a proper understanding of the customer perception of the value and the cost of the product he/she produces. The best price is never below the Product Cost and never above the Customer Perception of Value. Because, any price below the Product Cost is never going to generate any profits whereas any price above the Customer Perceived Value is never going to create ample demand for your product.

Following 10 aspects should be carefully looked at in the process of deciding the price :-

  1. Deciding on the Pricing Objective. (Whether I have to price for survival, for profit maximization, to increase market share or for product quality leadership etc)
  2. Estimating all the costs involved.
  3. Determining on the minimum price to stay profitable. (Setting the floor for pricing)
  4. Understanding the customer value perception.
  5. Determining the maximum price that can be set without losing the customers. (Determining the demand and the ceiling for pricing)
  6. Analyzing the costs, pricing and offers of the competing products or substitutes available in the market.
  7. Analyzing Pricing Strategies of the Competitors.
  8. Deciding on a suitable Pricing Strategy based on the Company’s pricing position, pricing segment and pricing capability.
    1. Cost based
    2. Value based
    3. Competition based
    4. Market Skimming - Setting a high price for fewer unit sales
    5. Market Penetration - Setting a low price to attract a larger market share)
  9. Reference to the Company pricing policies.
  10. Reference to the overall marketing strategy of the Company.

03. Place

Place is where the product or service will be available for sale. Place can either be a show-room, a store, any physical location or an online marketplace. Simply “Place”can be defined as the “means of distribution”. This may also involve several places in the process of moving the products from the producer to the target customer. Because, in general the place of production and the place of purchase is always different.

In a complex scenario, “Place” can refer to a set of interdependent firms or collaborations that make the product or service available and accessible to the end user or customer. This can refer to a network inclusive of the intermediaries such as distributors, wholesalers and retailers who take part in the process of delivering the customer value. Accordingly a place can either be a direct point of sale or an indirect channel. Further “Place” may extend from mere location to channels of distribution, assortments, stores, modes of transportation, logistics as well as coverage.

  • A “Place” is responsible for taking care of many functions when effecting a sale.
  • Place is the customer contact point.
  • Place is where the information will be displayed or provided.
  • It is where promotions will take place.
  • Where physical distribution takes place.
  • When it comes to a service, “Place” provides physical evidence to build trust attached to the service quality.
  • Where negotiations of sales will take place.
  • Where money-matters happen.
  • Where the value and risks transfer.
  • Where after sales services may take place.

Accurate placement of the selling point to reach the target customer will definitely be helpful to attract more customers. Thereby, it helps to enhance market demand and market share. Further the positioning of the stores and transport facilities effectively also would create an added advantage which results in enhanced profitability. The entire process can create a competitive advantage in the long run.

Following 10 aspects should be carefully looked at in the process of deciding the Place:-

  1. Analysis of customer preferences (From where are they willing to buy? / What is the level of sensitivity of the customer for the “Place of sale”)
  2. Analysis of existing places for similar products.
  3. Identifying major alternatives which can serve as “Place” (Such as , agents, dealers, distributors, wholesalers, retailers or online platforms)
  4. Consideration on cost factors involved with “Place” and its impact on profit.
  5. Consideration on the span of control of “Place” or intermediaries.
  6. Selecting the best “Place” or “Places” to match with the Organizational Objectives. (Objectives such as which segment to serve)
  7. Defining the responsibilities or task assignment for each intermediary / place.
  8. If there is a product line, understanding how wide and diverse the product line is important in choosing the “Place”.
  9. If there are any add-on services, whether the “Place” goes with it.
  10. In modern times, concern over availability of your offerings in the online platforms is a vital factor.

03. Promotion

Promotion includes any activity by the firm with the purpose of communicating and promoting the products and services to the target market.

A successful promotion campaign targets at communicating and convincing the customers that they have a need and the particular product we offer fulfills the said need with a fair transfer of value. The Promotion Campaign thus should be able to persuade a purchasing decision.

The process of promotion can be executed with the help of different types of promotion tools according to its appropriateness. An effective blend of promotion tools will help a Company to properly communicate the offerings in comparison with the customer value in order to persuade a purchase decision. This process can ultimately build a good customer relationship creating a loyal customer.

  • Advertising
  • Personal Selling
  • Sales Promotion
  • Direct Marketing
  • Interactive Marketing
  • Events and Experiences
  • Word of Mouth Marketing
  • Public Relations and Publicity.

A fine mixture of the above tools is also known as “Promotion Mix” and is in the hands of the Marketing Executive of the firm.

Following 10 aspects should be carefully looked at in the process of fixing the Promotion Mix :-

  1. Identifying the target audience.
  2. Identifying the communication methods preferred by the target customer. (Facebook advertisements, Newspaper Advertisements, emails or Television advertisements)
  3. Possibility of applying the selected promotion tools in the available “Places” or locations of sales.
  4. Research on additional platforms where the offerings can be promoted.(Eg: Industry events, occasions, Reaching more customers through SEO; Search Engine Optimization through online platforms etc. )
  5. Designing a suitable message to be communicated to promote the products or services.
  6. Selecting a suitable sender for the message. (Eg: If is a TV advertisement, which celebrity will deliver the message)
  7. Selecting the suitable media or channel to match the message and the target market. (Selecting one of the tools of promotion from the above list)
  8. Assessing how suitable the promotion campaign is to the Promotion Objectives of the firm.
  9. Establishing the total promotion budget and executing the campaign in line with it in order to end up with a favourable monetary benefit.
  10. Keep a close track of the customer feedback and the results of the campaign.

RELATED POSTS

porters generic strategy

Michael Porter’s 3 Generic Strategies Model

Michael Porter’s 3 Generic Strategies Model brings forward three basic strategic options or approaches available for any business organization to gain competitive advantage. They are; Cost Leadership Differentiation Focus